Policies


Natural Cloud Cover, LLC Privacy Policy

Natural Cloud Cover protects your personal information. The following is an explanation of how information is collected and used, including key components on information security.

Collected Information:
Obtaining certain information is necessary in order to conduct secure and accurate transactions. Basic personal information is needed to perform online sales. This includes name, address, email address, phone number, and credit card number.

The Use of Collected Information:
The information that you provided to Natural Cloud Cover.com during the ordering process is used solely to complete that order. There is no sharing of your personal information to parties outside the necessary extent to fulfill your order.

Natural Cloud Cover protects your personal information the same way we value and protect our own. You are a valued customer and so we take your privacy seriously.

Data Security:
In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us:
If you have any questions or concerns pertaining to these privacy policies, please contact us at Mish at NaturalCloudCover dot com

In the future, Natural Cloud Cover, LLC may update this privacy policy to reflect changes in our practices and services. Any changes to this Privacy Policy will be posted immediately on NaturalCloudCover.com. We recommend that you check our website from time to time to inform yourself of any changes in our Privacy Policy or any of our other policies.


Frequently Asked Questions

How long will it take to get my order?
Standard shipping within the United States takes 7 - 10 business days.

We ship in-stock items right away. Out of stock items will be shipped as soon as they arrive to warehouse. Charges made on credit cards will be held until products are shipped.

Do you charge tax?
We charge sales tax on taxable goods which does not include our clothing but does include our music CD.

What size tee-shirt should I buy?
We print our t-shirts on custom cut organic cloth. T-shirts are fitted. Onesies run a bit large. Be sure to check size charts.

What happens if I ordered the wrong size?
If you ordered the wrong size we will exchange your item within 30 days of purchase. The item must be new, not worn, and in perfect condition for return. We also must receive your item back within 30 days to credit your account. Orders after 30 days will not be refunded.

To exchange an item for another size please return to:
Natural Cloud Cover, LLC
955 Mass Ave #370
Cambridge, MA 02139

Any special directions for washing/drying?
We recommend turning all shirts inside out to preserve the color of t-shirt designs.

Still have more questions?
Email us at Mish at NaturalCloudCover dot com. We will respond to your question promptly.

Do you ship internationally?
At this time, Natural Cloud Cover does not ship internationally.

10% of our profits support Science Education at the Blue Hill Weather Observatory.
©2015 Natural Cloud Cover, LLC